FAQ

Frequently Asked Questions

Nicolien Nusselder avatar Iris Knuvers avatar Fabiënne Wieman avatar
16 articles in this collection
Written by Nicolien Nusselder, Iris Knuvers, and Fabiënne Wieman

Exports

Explanation on different exports
Iris Knuvers avatar
Written by Iris Knuvers
Updated over a week ago

Can I reactivate a cancelled booking?

You have cancelled a booking in Briq. In this article, we explain if it is possible to reactivate this booking.
Fabiënne Wieman avatar
Written by Fabiënne Wieman
Updated over a week ago

How do I connect my own website to the webshop?

Help with connecting your own website to the webshop
Nicolien Nusselder avatar
Written by Nicolien Nusselder
Updated over a week ago

How do I make a deal not visible in the webshop?

Nicolien Nusselder avatar
Written by Nicolien Nusselder
Updated over a week ago

Different types of timeslot explanation

The planboard has different views of the timeslots, but what exactly does which view mean? We explain it in this article.
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Written by Nicolien Nusselder
Updated over a week ago

What does the "Pending" status mean?

You see the status Pending in the Planboard slide-in, what does this mean?
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Written by Nicolien Nusselder
Updated over a week ago

How do I remove a product from a deal?

You accidentally added the wrong product to a deal, or you want to modify an existing deal in terms of products. How do you do that?
Nicolien Nusselder avatar
Written by Nicolien Nusselder
Updated over a week ago

What is the difference between a product and a deal?

Nicolien Nusselder avatar
Written by Nicolien Nusselder
Updated over a week ago

Explanation on different types of pause times

Briq has different configurations in pause times, but what exactly do these times mean? We explain it in this article.
Iris Knuvers avatar
Written by Iris Knuvers
Updated over a week ago

A booking has the status "Concept", what does this mean?

What should I do with a "Concept" booking? How do you activate a "Concept" booking?
Nicolien Nusselder avatar
Written by Nicolien Nusselder
Updated over a week ago

Explanation on the various Activity times

Different times can be set for an activity, what exactly does which time mean? We explain it in this article.
Iris Knuvers avatar
Written by Iris Knuvers
Updated over a week ago

How to add a photo to an upsell/extra

Iris Knuvers avatar
Written by Iris Knuvers
Updated over a week ago

An online payment appears to have failed. Has payment been made or not?

The payment status says that the payment has failed. Has the customer paid or not?
Nicolien Nusselder avatar
Written by Nicolien Nusselder
Updated over a week ago

Vouchercode not found (Voucherify)

Voucher code not found, what does that mean?
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Written by Nicolien Nusselder
Updated over a week ago

The customer isn’t receiving my emails. How is that possible?

Nicolien Nusselder avatar
Written by Nicolien Nusselder
Updated over a week ago

URL / Slug structure of deals in Briq.app

Explanation about the structure of URLs / slug of deals
Nicolien Nusselder avatar
Written by Nicolien Nusselder
Updated over a week ago